SMARTECH Solutions
SMARTECH is a Service Solutions specialist, that employs a broad spectrum of skilled technicians and call center personnel.
We offer a wide array of Service Solutions, including:
Local Area Network and Wide Area Network design and support
Mainframe connectivity
Complete IT Outsourcing Solutions
Setup and Configuration |
|
PC "Tune-ups" & Preventative Maintenance |
Assembly and Interconnection |
Printer Repair & Preventative Maintenance |
Remote Network Administration |
Diagnostics |
Contract Labor for Special Projects or On-site Support |
Component Replacement |
Moves, Adds, Changes & Upgrades |
SMARTECH provides complete installation services for many types of personal computers and data communication equipment. To minimize business disruptions, SMARTECH offers off-site staging for assembly and configuration of new equipment. Installation services include:
| Pre-installation site survey | Assembly and installation of equipment |
| Interconnection with networks | Configuration of equipment |
| On-site testing |
SMARTECH offers response times designed to meet your business needs and may include:
| Standard (Next Day) | Same Day (4-6 Hours) | After Hours Service |
SMARTECH has designed the SOS Service Agreement with the small and mid-sized business in mind. SOS Service Agreements cover most problems that can occur with your computing equipment and are available at a fixed quarterly or yearly fee that is affordable and predictable.
SOS features include:
- Service that is performed exclusively by A+ Certified Field Service Representatives
- Quick response time
- Remote network administration
- Access to service via toll-free number or web site
Let SMARTECH design a service agreement that meets your unique needs and gives you peace of mind. Call today... (512) 857-7100, or e-mail us.
These are the services we currently offer and we are always looking to expand and bridge into other industries.
