Solutions

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SMARTECH Solutions

SMARTECH is a Service Solutions specialist, that employs a broad spectrum of skilled technicians and call center personnel.

We offer a wide array of Service Solutions, including:

Consulting Services

Local Area Network and Wide Area Network design and support
Mainframe connectivity
Complete IT Outsourcing Solutions

 

Setup and Configuration
PC "Tune-ups" & Preventative Maintenance
Assembly and Interconnection
Printer Repair & Preventative Maintenance
Remote Network Administration
Diagnostics
Contract Labor for Special Projects
or On-site Support
Component Replacement
Moves, Adds, Changes & Upgrades

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Installation services

SMARTECH provides complete installation services for many types of personal computers and data communication equipment. To minimize business disruptions, SMARTECH offers off-site staging for assembly and configuration of new equipment. Installation services include:

 

Pre-installation site survey Assembly and installation of equipment
Interconnection with networks Configuration of equipment
On-site testing  

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Response Times

SMARTECH offers response times designed to meet your business needs and may include:

Standard (Next Day) Same Day (4-6 Hours) After Hours Service

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SOS Service

SMARTECH has designed the SOS Service Agreement with the small and mid-sized business in mind. SOS Service Agreements cover most problems that can occur with your computing equipment and are available at a fixed quarterly or yearly fee that is affordable and predictable.

SOS features include:

  • Service that is performed exclusively by A+ Certified Field Service Representatives
  • Quick response time
  • Remote network administration
  • Access to service via toll-free number or web site

Let SMARTECH design a service agreement that meets your unique needs and gives you peace of mind. Call today... (512) 857-7100, or e-mail us.

These are the services we currently offer and we are always looking to expand and bridge into other industries.

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Are you interested in utilizing SMARTECH's advance service network?

For more information, contact us!